Benefits:

401(k)
Company parties
Free uniforms
Health insurance
Paid time off
Training & development
Dental insurance
Vision insurance

Benefits of Working at ServiceMaster:

Attendance based wage increases every 3-6 months
$5,000 Life insurance policy provided for all employees after 90 days of employment
Paid time off for full and part-time employees
On-Call Bonuses
Company Vehicle
Life, Dental, Vision, and Medical Insurance with Health Savings Account option
401K investment after 1 Year

Company and Culture

Positive Atmosphere
Company Outings
Work Place Counselor provided for employees and their families

For questions contact our HR office:

269-488-2732
HR@smkazoo.com
Or visit us at 3344 Ravine Road, Kalamazoo, 49006

Job Position Description:

Supervisor responsibilities include organizing employee shifts, training, and motivating team members. This position plays a critical role in ensuring all staff stays on task and completes all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

The hours for this role are typically 4pm-12am with opportunities for overtime. This role requires being available on-call on over the weekend on a monthly rotating basis.

Responsibilities

Train cleaners on ServiceMaster’s standards, products, processes, and procedures
Oversee staff performance and ensure all assignments are completed in accordance to set task schedule
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make the necessary adjustment in case of call off or no shows
Clean along side Technicians and Floats as customer need dictates
Conduct building inspections and ensure that both ServiceMaster and Client standards are met
Deliver supplies to client accounts
Create solutions to resolve cleaning and sanitation issues that arise
Respond to customer complaints and requests in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Open and lock facilities, enable and disable security systems as required
1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus
Ability to be flexible and work in a fast-paced and multi-tasked job is a must
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
Ability to communicate with a variety co-workers and customers with professionalism, respect, and understanding
Must be able to communicate in English. Bilingual is a plus
Will provide on the job training to those with a strong work ethic and willingness to learn

Physical Demands and Qualifications:

Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching overhead, reaching forward. Must be able to lift and/or carry 25lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses
Required to pass Background, Drug, and Motor Vehicle reports

Compensation: $20.00 - $22.00 per hour

Established in 1953, ServiceMaster of Kalamazoo has been serving Kalamazoo and surrounding counties for nearly 70 years. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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